Chilled product packaging cost: £1 / order. These products are being delivered by using insulated pouches and frozen gel packs to maintain temperature. Please note: we can only send products that require refrigeration at your own risk. If the package cannot be delivered (eg. wrong/incomplete address and/or contact details given) or if delivery will be delayed by you, we cannot take responsibility for the temperature control of the chilled products. On Fridays, we do not hand over packages to DPD with chilled products to avoid packages with chilled products to be held in transit during the weekend. Thank you for your understanding.