PAPRIKA STORE ONLINE STORE
What products can be found in the Paprika Store online store?
We are currently distributing mostly Hungarian grocery products.
How do I pay for my order?
We have the Payzone card payment and Paypal option at our webshop. It is very important that your billing address matches the official address of your bankcard, otherwise unfortunately your order will not go through.
What are the shipping costs?
The shipping cost is calculated on the basis of weight. Delivery is done by DPD courier service.
Chilled product packaging cost: £1. This amount will be added at the checkout in case of ordering chilled products. Please note that delivery is not temperature-controlled. Of course we use ice packs and insulated thermo bags for chilled products but we can only send products that require refrigeration at your own risk. If for some reason the package cannot be delivered or If the delivery will be delayed by you, we cannot take responsibility for the temperature control of the chilled products. Please also note that packages containing chilled products will behanded over to the courier only from Monday to Thursday as there might not be a delivery during the weekend so the ice packs will not unfreeze during the longer transit time over the weekend. Thank you for your understanding.
Our shipping rates are as follows
within the UK Mainland:
-0-10 kg: £7,50
-10-15 kg: £8,50
-15-27 kg: £15
Delivery to Isle of Wight:
-0-10 kg: £12
-10-15 kg: £13,50
Is there a minimum order amount?
The minimum order value is £ 15.
Is there a weight limit for ordering?
The maximum ordering weight limit is 27 kg per order. Please note, orders above 15 kg may be sent in several different packages.
How is shipping delivered?
DPD courier service will ship the ordered products to your delivery address. The courier service will contact you via email before any delivery.
Where do we offer delivery?
We ship to the UK, Scotland, Isle of Wight and Wales within the UK, except the Scottish Islands and the Scottish Highlands. In addition, we unfortunately do not ship to the Republic of Ireland, Northern Ireland, Channel Isles, Isle of Man, and Scilly Isles.
Registration and login
It’s NOT compulsory to register for shopping in our store, but it is recommended for multiple purchases because the benefit of the registration is that you do not have to re-enter the data for each purchase.If you want to register, you will need to enter your personal information, your name, e-mail address and password by clicking My Account. Only one registration can be made for an e-mail address .When submitting the registration, our system will send a letter to the specified e-mail address, which will give you information about the registration validation. This is necessary to avoid mistakes made by mistake or jokes by others. If you have validated your registration by following the link in your e-mail, then you have the option of placing an order at our store at any time. After registering – and after logging in, you can enter the Personal data, Billing and Shipping addresses in My Account menu.
If you are a registered buyer, you can enter your username and password in the fields at the top of the page and click on the [Enter] button
Can I place an order after registration?
Yes. Wait for the automatic confirmation email sent to your account and sign in with the username and password you entered during registration.
Do the prices in the Paprika Store webshop include the VAT?
The sales tax is already included in the prices. Only the shipping cost will be charged extra on the order.
What should I do if the product is damaged?
We will do our best to protect the products during shipping however if you received a damaged product, please let us know within 48 hours (firstname.lastname@example.org), with a photo of the damaged product and packaging.
We wish you a pleasant browsing and shopping! 🙂
Paprika Store customer care